William Deschenes, a former Lasership manager, noted in his deposition that Amazon is now LaserShip's largest customer by any measure. According to Deschenes' testimony, Amazon expects that 98.5 percent of its deliveries arrive on time, and LaserShip drivers are measured under a rubric known as "deficiencies per million opportunities," or DPMOs, i.e., failed deliveries. ⦠Had an Amazon package at our door from Lasership that was meant for a different address. Founded in 1986, LaserShip is a parcel carrier facilitating last-mile delivery to the eastern U.S. for shippers that desire reduced transit times and increased flexibility within their supply chain. Reply. Share your experience today and read what 2 customers have already said. - Lasership.com This is not the first time this has happened with a lasership delivery. Our 60+ operational facilities and four sorting hubs are staffed by people who take pride in supporting you with consistent performance, and are excited to be a part of the newly-emerging and sophisticated logistics economy. they are a terrible company and Amazon should be sanctioned for using them! 2018-11-26 09:50:52 Very happy. I hope Amazon doesn't continue to use Lasership. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. For some reason when my package got to NYC, this messenger service takes over for the delivery? Drivers told ⦠143 LaserShip reviews. 10 LaserShip reviews. I wait all day for a package that never shows up, just to check the website and see that it was "Attempted". Reply. Pronounced "el-ee," eli is an application designed for independent owner-operators to manage and improve their delivery businesses. Amazon review rated 1.0/5.0 with 1 Comment: Purchased through Amazon. Received Amazon email notification of Delivery Attempt from Lasership which was a lie! The order was placed on Tuesday, Sept 5, 2017 before 12pm-with a delivery date from Lasership of Thursday Sept 7th. Amazon review rated 1.0/5.0 with 1 Comment: Purchased through Amazon. It is now 19 Dec 2020, still no package. How many stars would you give LaserShip? 543 reviews for LaserShip, 1.2 stars: 'Had to have Amazon refund my money because the items I bought but never received were marked as "Delivered" by this horrible company. Will not order again If this is the type of service they get from this carrier. UPDATE: I just got off the phone with Lasership's main office in Vienna, VA and told them of the debacle that has transpired in the past 24 hours and this is what transpired. LaserShip is located in Franklin County of Ohio state. Please see these sites and boards that describe the atrocious lack of service by Lasership: Google maps reviews of their locations 2 have closed and changed locations -> lasersh!t google map reviews; Another petition -> lasershit.com William Deschenes, a former Lasership manager, noted in his deposition that Amazon is now LaserShip's largest customer by any measure. Constant complaints to Amazon seem to go unheeded and all you get from Lasership is the word sorry. From what I can tell, LaserShip contracts individuals to deliver packages any way they can, usually from their private vehicle. While shipping providers like FedEx and UPS are more reliable, they still donât have the capacity to meet the demand of Amazon Prime customers who expect deliveries either same-day or next day. This company should be put out of business. My shipping notification from Amazon said it would arrive on Monday (Oct. 6). Lasership reported Package was delivered and it was not. Learn about Lasership culture, salaries, benefits, work-life balance, management, job security, and more. LaserShip Reviews . Spent Approximately an hour and 1â2 as of now.No package refund will take 7 days.That will be 7 days that I cannot replace the items that I've already paid for. LaserShip has gotten much better delivering Amazon packages to me in the past year. 106 reviews of LaserShip - CLOSED "I placed an order through Amazon on Saturday (Oct. 4) evening that was supposed to arrive on Tuesday (Oct. 7) of this week. Whenever I see that an item shipped by Lasership, I know it's either going to arriv... sitejabber.com. Lasership reviews | Voice of consumer Lasership reviews, rating, and complaints. 492 reviews of Lasership - CLOSED "I have Amazon Prime and get free 2nd day shipping. Review: Lasership failed to deliver an item to my home for a purchase made on [redacted]. I was home all day on Labor day working outside in my garage and no deliveries were made. So I imagine service is going to vary wildly, depending on your region. To communicate or ask something with the place, the Phone number is (614) 836-8980. Customer service representative with Kohls stated they had had this problem before with laser ship. until I contacted Amazon.com directly. Lasership is a horrible shipping company. On the street of Toy Road and street number is 2950. Received Amazon email notification of Delivery Attempt from Lasership which was a lie! Amazon should stop using Lasership. LaserShip® operates within the largest and fastest growing metro areas in the eastern United States. SYLVIA. Given the run around by Lasership for 3 weeks (first it had not been delivered, then it had been returned to Amazon.com...turns out none of these were correct!) like you i was at first annoyed by amazon using lasership, but after a dozen times having them as a carrier, i have had no real reason to complain. Same thing happened to one of my neighbors. Hayes. - Quickly optimize delivery routes - Scan packages - ⦠LaserShip Reviews - 1.2 Stars. Received two subsequent Delivery Attempts so I called Lasership.1/5(1) Also, got an email that said there was an attempt to deliver a couple packages, but they couldn't leave them unattended? 16 reviews of LaserShip "Aweful! Most of the time 2-day Prime delivery items show up the next day. lasership seems to work out of the local amazon distribution center, not in conjunction with other shippers like fedex may with usps. Good Luck!! The delivery date then changed to Friday (no explanation)-on Friday, Sept 8th, Lasership entered a false c Founded in 1986, LaserShip is based in Vienna, Virginia and has sortation centers in New Jersey, Ohio, North Carolina, and Florida. Lasership is most highly rated for Work/life balance and Amazon.com is most highly rated for Compensation/Benefits. I have contacted lasership customer service several times. LaserShip is a regional last mile delivery company that services the Eastern United States. 7 LaserShip reviews. 2017-05-23 09:49:43 Like it! When I call to ask about it, the guy tells me that my package is sitting right in front of him. Please sign this petition to make Amazon and Jeff Bezos remove Lasership as a carrier of amazon packages. Received two subsequent Delivery Attempts so I called Lasership. Use UPS or a better secondary shipping company that gets your important packages where they need to go! 59 reviews from Lasership employees about working as a Delivery Driver at Lasership. LaserShip has evolved into a leading provider of same-day and next-day delivery services for premier e-commerce and product supply-businesses. lasership NEVER delivers to my door and in fact delivers to the person in the next building all of the time. Join the 18 people whoâve already contributed. My package was scanned to its final destination facility on 6 Dec 2020. Just made a video to answer some questions about the company lasership Very happy with the service associated with the delivery of my package. The item was purchased late in the evening on Friday, 08-28-14. Reviews (6 reviews) campba04 says: Oct 08, 2020 06:13 pm. Had a package from Amazon.com allegedly delivered to my door but never showed up. Your experience matters. According to Deschenes' testimony, Amazon expects that 98.5 percent of its deliveries arrive on time, and LaserShip drivers are measured under a rubric known as "deficiencies per million opportunities," or DPMOs ...Author: Dave Jamieson Compare company reviews, salaries and ratings to find out if Lasership or Amazon.com is right for you. WTF? Learn more, read reviews and see open jobs. Amazon is LaserShipâs dominant partner. Good enough and will use again Reply. A free inside look at company reviews and salaries posted anonymously by employees. ⦠â Lâange uses a shipping company named Lasership. Lasership was supposed to deliver my 2-day delivery package from Walmart.com. The driver lied stating that it was delivered on Labor Day, 09-01-14, at 1:05 PM, and left at my front door. Average 6.2. from 0 - 10. Review company . Never use these guys if you want your stuff to show up at the other end!" Terrie Ramsey says: Aug 11, 2020 03:54 pm. The address was in our townhouse complex, but on a totally different street. A leading provider of same-day and next-day delivery services for premier e-commerce and supply-businesses. Showed up still no package conjunction with other shippers like fedex may with usps employees! Lasership manager, noted in his deposition that Amazon is now 19 Dec 2020 2017 before 12pm-with delivery! Review: Lasership failed to deliver packages any way they can, usually from their vehicle. Our door from Lasership which was a lie salaries and ratings to find out if Lasership or Amazon.com is highly... 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